Cookie Policy

This Cookie Policy explains how Sintrio LLC ("Sintrio", "we", "our", or "us") uses cookies and similar technologies on the sintrio.io website, the Sintrio dashboard, and any related online services (the "Services"). It should be read together with our Privacy Policy.

1. What Is a Cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. Cookies allow websites to recognize your device and store certain information about your preferences and actions. Cookies may be "first-party" (set by Sintrio directly) or "third-party" (set by a service provider operating on our behalf or by an external service embedded in our pages). Cookies may also be classified by duration: "session cookies" are deleted when you close your browser, while "persistent cookies" remain on your device for a defined retention period.

We also use similar technologies such as web beacons, pixel tags, local storage, and SDKs in our mobile applications. For simplicity, this Policy refers to all such technologies as "cookies."

2. Cookie Categories

Strictly Necessary Cookies

These cookies are essential for the Services to function. They enable basic features such as session management, security, authentication, load balancing, fraud prevention, and remembering your cookie consent choices. Because they are strictly necessary, your consent is not required to set them. Typical duration: session to six (6) months.

Functional / Preference Cookies

These cookies allow Sintrio to remember choices you make to provide enhanced and more personal features — for example, your preferred language, regional currency, dashboard theme, and saved filters. They are set on the basis of our legitimate interest in delivering a coherent experience. Typical duration: up to twelve (12) months.

Analytics Cookies

These cookies help us understand how visitors interact with the Services by collecting and reporting aggregated information such as the number of unique visitors, pages viewed, time spent on each page, and conversion funnels. We use these insights to improve product design, performance, and content. Where required by applicable law, analytics cookies are set only after you provide consent. Anonymized, aggregated analytics may be exempt from consent in some jurisdictions. Maximum duration: thirteen (13) months.

Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you, to limit the number of times you see a particular advertisement, and to measure the effectiveness of marketing campaigns. They may also be used by Sintrio and our partners to build a profile of your interests and serve personalized advertising on other sites. We set these cookies only with your explicit consent. Maximum duration: thirteen (13) months.

3. Managing Your Preferences

When you first visit Sintrio, you are presented with a cookie banner that allows you to accept all cookies, reject all non-essential cookies, or customize your preferences by category. You can revisit your choices at any time by clicking the "Manage cookies" link located in the footer of every page. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

4. Browser Settings

You can also configure your browser to refuse some or all cookies, or to alert you when cookies are being set. Each browser handles cookie controls differently. Helpful resources:

• Google Chrome — Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
• Apple Safari — Preferences → Privacy → Manage Website Data
• Microsoft Edge — Settings → Cookies and site permissions

Please note that disabling certain cookies may impair your ability to use parts of the Services, including authentication and security features.

5. Third-Party Cookies

Some pages of the Services may include content or functionality provided by third parties, including analytics providers, customer support chat tools, video embeds, and social media integrations. These third parties may set their own cookies, subject to their respective privacy and cookie policies. We take reasonable steps to ensure that such third parties handle data responsibly, but we do not control their cookie practices. We encourage you to review the privacy policies of any third parties to which our Services link.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the technologies we use, or applicable law. The updated Policy will be posted on our website with a new effective date. Material changes will be highlighted in our cookie banner.

7. Contact

If you have any questions about our use of cookies, please contact us:

Sintrio LLC
Email: privacy@sintrio.io
2029 Black Jack Loop Num 3574
Cheyenne, WY 82001-7282, USA
Phone: +1 (319) 323-7348